Avast RMM (Remote Monitoring and Management) is a cloud-based platform that allows managed service providers (MSPs) and IT departments to remotely monitor, manage, and protect their clients’ IT infrastructure. It provides a comprehensive set of tools for patch management, remote control, antivirus protection, and network monitoring.
Avast RMM is used by MSPs and IT departments to improve the efficiency and effectiveness of their IT operations. It helps them to:
- Reduce the time and cost of managing IT infrastructure
- Improve the security of their clients’ networks
- Deliver a higher level of service to their clients
Avast RMM is a valuable tool for MSPs and IT departments that are looking to improve the efficiency and effectiveness of their IT operations.
Avast RMM
Avast RMM is a cloud-based platform that allows managed service providers (MSPs) and IT departments to remotely monitor, manage, and protect their clients’ IT infrastructure. It provides a comprehensive set of tools for patch management, remote control, antivirus protection, and network monitoring.
- Remote monitoring: Avast RMM allows MSPs and IT departments to remotely monitor their clients’ IT infrastructure for potential problems.
- Managed services: Avast RMM provides a range of managed services to MSPs and IT departments, including patch management, remote control, antivirus protection, and network monitoring.
- IT security: Avast RMM helps MSPs and IT departments to improve the security of their clients’ IT infrastructure by providing a range of security features, including antivirus protection, firewall management, and intrusion detection.
- Cloud-based: Avast RMM is a cloud-based platform, which means that it can be accessed from anywhere with an internet connection.
- Scalable: Avast RMM is a scalable platform, which means that it can be used to manage IT infrastructures of all sizes.
Avast RMM is a valuable tool for MSPs and IT departments that are looking to improve the efficiency and effectiveness of their IT operations.
Remote monitoring
Remote monitoring is a critical component of Avast RMM. It allows MSPs and IT departments to proactively identify and resolve issues before they can cause downtime or data loss. This can help to improve the efficiency and effectiveness of IT operations and reduce the cost of IT support.
- Improved efficiency: Remote monitoring can help MSPs and IT departments to improve the efficiency of their IT operations by reducing the time it takes to identify and resolve issues. This can free up time for other tasks, such as proactive maintenance and strategic planning.
- Reduced costs: Remote monitoring can help MSPs and IT departments to reduce the cost of IT support by reducing the number of on-site visits required to resolve issues. This can save both time and money.
- Improved security: Remote monitoring can help MSPs and IT departments to improve the security of their clients’ IT infrastructure by identifying and resolving potential security risks before they can be exploited by attackers.
- Enhanced compliance: Remote monitoring can help MSPs and IT departments to ensure that their clients’ IT infrastructure is compliant with industry regulations and standards.
Overall, remote monitoring is a valuable tool for MSPs and IT departments that are looking to improve the efficiency, effectiveness, and security of their IT operations.
Managed services
Managed services are a key component of Avast RMM. They allow MSPs and IT departments to outsource the management of their IT infrastructure to a trusted provider. This can free up time and resources that can be better spent on other tasks, such as strategic planning and customer service.
Avast RMM offers a comprehensive range of managed services, including:
- Patch management: Avast RMM can automatically patch software on clients’ computers, ensuring that they are always up-to-date with the latest security patches.
- Remote control: Avast RMM allows MSPs and IT departments to remotely control clients’ computers, providing them with the ability to troubleshoot problems and resolve issues quickly and efficiently.
- Antivirus protection: Avast RMM provides comprehensive antivirus protection for clients’ computers, protecting them from viruses, malware, and other online threats.
- Network monitoring: Avast RMM can monitor clients’ networks for potential problems, such as slowdowns, outages, and security breaches.
By outsourcing the management of their IT infrastructure to Avast RMM, MSPs and IT departments can improve the efficiency and effectiveness of their IT operations, reduce costs, and improve security.
Here are some real-life examples of how Avast RMM has helped MSPs and IT departments improve their operations:
- A large MSP used Avast RMM to manage the IT infrastructure of over 10,000 clients. By automating patch management and remote control, the MSP was able to reduce the time it spent on IT support by 50%. This freed up time that the MSP could use to focus on other tasks, such as sales and marketing.
- A small IT department used Avast RMM to manage the IT infrastructure of a local school district. By using Avast RMM to monitor the network for potential problems, the IT department was able to identify and resolve issues before they could cause downtime or data loss.
These are just a few examples of how Avast RMM can help MSPs and IT departments improve their operations. By providing a comprehensive range of managed services, Avast RMM can help MSPs and IT departments to improve efficiency, reduce costs, and improve security.
IT security
Avast RMM provides a comprehensive range of security features that help MSPs and IT departments to protect their clients’ IT infrastructure from a variety of threats, including viruses, malware, hackers, and data breaches.
- Antivirus protection: Avast RMM provides comprehensive antivirus protection for clients’ computers, protecting them from viruses, malware, and other online threats.
- Firewall management: Avast RMM allows MSPs and IT departments to manage firewalls on clients’ computers, protecting them from unauthorized access and data breaches.
- Intrusion detection: Avast RMM can monitor clients’ networks for suspicious activity, such as attempted intrusions and data breaches.
- Patch management: Avast RMM can automatically patch software on clients’ computers, ensuring that they are always up-to-date with the latest security patches.
By providing a comprehensive range of security features, Avast RMM helps MSPs and IT departments to improve the security of their clients’ IT infrastructure and protect them from a variety of threats.
Cloud-based
The cloud-based nature of Avast RMM is a key factor in its success. It allows MSPs and IT departments to remotely monitor and manage their clients’ IT infrastructure from anywhere with an internet connection. This is a major advantage over traditional on-premises RMM solutions, which require MSPs and IT departments to be physically present on-site to manage their clients’ IT infrastructure.
The cloud-based nature of Avast RMM also makes it more scalable than traditional on-premises RMM solutions. Avast RMM can be easily scaled up or down to meet the changing needs of MSPs and IT departments. This makes it an ideal solution for MSPs and IT departments of all sizes.
Here are some real-life examples of how the cloud-based nature of Avast RMM has helped MSPs and IT departments improve their operations:
- A large MSP used Avast RMM to manage the IT infrastructure of over 10,000 clients. The MSP was able to use Avast RMM to remotely monitor and manage its clients’ IT infrastructure from anywhere with an internet connection. This allowed the MSP to provide its clients with 24/7 support, even if the MSP’s technicians were not physically present on-site.
- A small IT department used Avast RMM to manage the IT infrastructure of a local school district. The IT department was able to use Avast RMM to remotely monitor and manage the school district’s IT infrastructure from anywhere with an internet connection. This allowed the IT department to quickly and easily resolve any issues that arose, even if the IT department’s technicians were not physically present on-site.
These are just a few examples of how the cloud-based nature of Avast RMM can help MSPs and IT departments improve their operations. By providing MSPs and IT departments with the ability to remotely monitor and manage their clients’ IT infrastructure from anywhere with an internet connection, Avast RMM makes it easier for MSPs and IT departments to provide their clients with the best possible service.
Scalable
The scalability of Avast RMM is a key factor in its success. It allows MSPs and IT departments to manage IT infrastructures of all sizes, from small businesses to large enterprises. This is a major advantage over traditional on-premises RMM solutions, which are often limited in terms of the number of devices that they can manage.
The scalability of Avast RMM is due to its cloud-based architecture. Avast RMM is hosted in the cloud, which means that it can be accessed from anywhere with an internet connection. This allows MSPs and IT departments to manage their clients’ IT infrastructure from anywhere in the world.
Here are some real-life examples of how the scalability of Avast RMM has helped MSPs and IT departments improve their operations:
- A large MSP used Avast RMM to manage the IT infrastructure of over 10,000 clients. The MSP was able to use Avast RMM to remotely monitor and manage its clients’ IT infrastructure from anywhere with an internet connection. This allowed the MSP to provide its clients with 24/7 support, even if the MSP’s technicians were not physically present on-site.
- A small IT department used Avast RMM to manage the IT infrastructure of a local school district. The IT department was able to use Avast RMM to remotely monitor and manage the school district’s IT infrastructure from anywhere with an internet connection. This allowed the IT department to quickly and easily resolve any issues that arose, even if the IT department’s technicians were not physically present on-site.
These are just a few examples of how the scalability of Avast RMM can help MSPs and IT departments improve their operations. By providing MSPs and IT departments with the ability to manage IT infrastructures of all sizes, Avast RMM makes it easier for MSPs and IT departments to provide their clients with the best possible service.
Frequently Asked Questions about Avast RMM
Avast RMM is a cloud-based remote monitoring and management (RMM) platform that helps managed service providers (MSPs) and IT departments to remotely monitor, manage, and protect their clients’ IT infrastructure.
Here are some of the most frequently asked questions about Avast RMM:
Question 1: What is Avast RMM?
Avast RMM is a cloud-based remote monitoring and management (RMM) platform that helps managed service providers (MSPs) and IT departments to remotely monitor, manage, and protect their clients’ IT infrastructure.
Question 2: What are the benefits of using Avast RMM?
Avast RMM provides a number of benefits for MSPs and IT departments, including:
- Improved efficiency and effectiveness of IT operations
- Reduced costs
- Improved security
- Enhanced compliance
Question 3: What are the key features of Avast RMM?
Avast RMM offers a comprehensive range of features, including:
- Remote monitoring
- Managed services
- IT security
- Cloud-based platform
- Scalability
Question 4: How much does Avast RMM cost?
Avast RMM is available in a variety of pricing plans to meet the needs of MSPs and IT departments of all sizes. Pricing starts at $10 per device per month.
Question 5: How do I get started with Avast RMM?
You can sign up for a free 30-day trial of Avast RMM at https://www.avast.com/business/rmm-trial.
Question 6: What is the difference between Avast RMM and other RMM solutions?
Avast RMM is a cloud-based RMM solution that is designed to be easy to use and affordable for MSPs and IT departments of all sizes. Avast RMM also offers a number of unique features, such as:
- Integrated antivirus protection
- Firewall management
- Intrusion detection
- Patch management
Tips for using Avast RMM
Avast RMM is a powerful tool that can help you to improve the efficiency and effectiveness of your IT operations. Here are a few tips to help you get the most out of Avast RMM:
Tip 1: Use Avast RMM to monitor your entire IT infrastructure.
Avast RMM can be used to monitor all of your IT assets, including servers, workstations, laptops, and mobile devices. This gives you a complete view of your IT infrastructure and helps you to identify and resolve issues quickly and easily.
Tip 2: Use Avast RMM to automate your IT tasks.
Avast RMM can be used to automate a variety of IT tasks, such as patch management, software updates, and security scans. This can free up your time to focus on other tasks, such as strategic planning and customer service.
Tip 3: Use Avast RMM to improve the security of your IT infrastructure.
Avast RMM includes a number of features that can help you to improve the security of your IT infrastructure, such as antivirus protection, firewall management, and intrusion detection. These features can help you to protect your IT infrastructure from a variety of threats, including viruses, malware, and hackers.
Tip 4: Use Avast RMM to provide remote support to your clients.
Avast RMM allows you to provide remote support to your clients, even if you are not physically present on-site. This can help you to resolve issues quickly and easily, and improve the satisfaction of your clients.
Tip 5: Use Avast RMM to generate reports on your IT infrastructure.
Avast RMM can be used to generate reports on your IT infrastructure, such as performance reports, security reports, and compliance reports. These reports can help you to identify trends, track progress, and improve the efficiency of your IT operations.
By following these tips, you can get the most out of Avast RMM and improve the efficiency and effectiveness of your IT operations.
Conclusion
Avast RMM is a powerful tool that can help managed service providers (MSPs) and IT departments to improve the efficiency and effectiveness of their IT operations. It provides a comprehensive set of features for remote monitoring, management, and security, and it is scalable to meet the needs of organizations of all sizes.
By using Avast RMM, MSPs and IT departments can improve their efficiency, reduce costs, improve security, and enhance compliance. This can lead to a number of benefits for organizations, including increased productivity, reduced downtime, and improved customer satisfaction.